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| Job Requirements |
| Title |
Technical Support Specialist |
| Role |
Technical Support Specialist |
| Category |
IT - Information Technology jobs in Gibraltar
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| Location |
Spain - Malaga
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| Company |
Quad Consultancy
, Vacancies
[
1
] (Posted on Mon 11 January 2010 01:09 pm) |
| Experience |
5 to 7 Years
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| Educational Qualification |
Professional-Engineering(BE or BTech)
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| Skills |
Computer Literate
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| Salary |
Minimum - 25,000.00, Maximum - 32,000.00 EUR Per Year
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| Career Level |
Mid Career (2+ years of experience) |
| Job Type |
Permanent
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| Job Status |
Full Time
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| Description |
Want to work for a full service product development and marketing service provider that deliver wicked solutions for websites and games?
My Client works with major brands in the online entertainment industry that specialise in sports, racing, poker and casino.
Based in Southern Spain with lower income tax than the UK! Great lifestyle with over 300 days of sun a year. Multitude of bars, restaurants and outdoor activities at a very affordable price!
Due to expansion My Client is looking for a Technical Support Specialist.
You will be responsible for working within the Network Systems Administration team. The role involves troubleshooting and customer service as well as providing MS Windows 2003/XP support.
Responsibilities:
Provide computer systems troubleshooting and support.
Provide timely and consistent support, acknowledging and recording all incidents and requests.
Monitor and escalate requests as required.
Handle network and desktop setup for new employees/office moves.
Create documentation for users, new releases and issue logs.
Additional projects as required.
Requirements:
1 – 2 years of experience in a desktop support role
Related education/certification
Working knowledge of:
MS Windows 2003/XP
TCP/IP and associated services (e.g., DNS, DHCP)
PC hardware/software
Active Directory
Exchange Server 2000/2003
Exceptional troubleshooting skills
Ability to work well under pressure
A strong sense of responsibility and initiative and an ability to complete tasks accurately
Strong interpersonal skills
Ability to work in a team environment and independently
Excellent verbal and written communication skills
Ability to work evening and weekend shifts
Some physical lifting required
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