Job Requirements
Title IT Manager
Role RecruitGibraltar are currently recruiting for an IT Manager to join a major player in the financial services sector with an excellent reputation in its field of expertise and are going through an expansion phase. They are a forward thinking Company and seek employees who have the same drive and motivation in their chosen career. Their desire to retain their market leading position means that all aspects of their business model are managed with a view to being the best and providing an outstanding working environment for their staff in all their locations.

What is the plan for the IT Manager role?

This is a role that mixes your ability to be hands on with hardware, one minute and making board level presentations in the next. You will be responsible for the migration of existing systems, setup of new networks and associated infrastructure. You will thrive in a challenging environment and be passionate about technology and providing innovative solutions to support business needs.

What will you do as an IT Manager?

Helpdesk Support

You will be responsible for coordinating day to day support to all employees on any technology related issues. These are to include:

Ensuring there is assistance available to all employees on technical issues impacting company equipment
Coordinating the setup and repair of desktops, laptops and peripheral equipment.
Configuration and support of phone systems
Installation of new software
Connecting equipment to company networks
Ensuring that all procedures and infrastructure are fully documented as per company standards
Escalate problems (when needed) to 3rd party vendors
Monitor work emails after hours for emergencies and be available to provide out of hours emergency support.
Advise the business on new hardware/software requirements and needs.

Network and business Support

As specialist in this area you will be responsible for overseeing the companies network, some of your responsibilities will include:

Analyse network data to determine network usage, disk space availability, or server function
Ensure any network or connectivity issues are resolved with the least business impact possible.
Liaise with ISPs and other third party technology providers.
Oversee and advice regarding security standards or access permissions for groups and individuals
Configuration and setup of firewalls and sftps.
Document network support activities
Support of wireless network for staff and visitors
Installation and support of new hardware when required
Oversee the extension of network including distribution of network cabling etc.
Monitoring and maintenance of server room
Advising the business on new solutions and ensuring scalability for business needs

What do you know that makes you a great IT Manager?

Previous experience in similar role as IT Manager
Previous experience in managing teams.
Previous experience in setting up new networks, servers etc.
Experience and knowledge of private branch exchange phone systems.
Familiar with variety of operating systems and hardware.
Programming experience will be advantageous
Experience in delivering technical products will be favourable
Knowledge of Active Directory, Networking, MS Exchange, MS Office, Printers, Mobile Devices.
Project Management
Ability to setup new networks with associated hardware and software
Working with cloud and hybrid setups.
Ability to define problems, collect data, establish facts, and draw valid conclusions

Salary is competitive and based on experience with an excellent package and private healthcare.
Job Industry IT Internet and Technology
Location Gibraltar
Job Status Active
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